FAQs
Need help? We can be reached by email
What types of products do you offer in your store?
We offer a wide range of basketball related products including apparel, footwear, protective gear, accessories and training equipment.
How can I be sure I choose the right size for my clothes and shoes?
We provide detailed size guides for each product. If you have any doubts, please feel free to contact us for personalized advice.
Can I return or exchange a product if I am not satisfied with my purchase?
Yes, we offer a flexible return and exchange policy. Please check our return policy page for more details.
Do you ship internationally?
Yes, we ship to many countries around the world. Please check our shipping page for countries we ship to and estimated delivery times.
How can I track my order?
Once your order has been shipped, you will receive a tracking number by email. This will allow you to follow the progress of your package until its delivery.
Can I cancel my order once it has been placed?
You can cancel your order as long as it has not been shipped. Please contact us as soon as possible if you wish to cancel your order.
Do you offer customization options for products?
Currently we do not offer customization services, but we are constantly expanding our product range. Stay tuned for updates!
How can I contact you if I have additional questions?
You can contact us via our contact form on our website or by email at support@faziann.com . We strive to answer all your questions as soon as possible.
Can I be informed about new products and special promotions?
Absolutely! Subscribe to our newsletter to receive the latest news on our new products, exclusive promotions and special offers reserved for our subscribers.
How can I be sure that my personal information is secure when shopping on your site?
We take the security of your personal information very seriously. Our site uses advanced security protocols to ensure that your data is protected at all times.